Role Purpose: Design, test, and maintain software programs for operating systems or applications deployed at client ends, ensuring 100% quality assurance parameters.
Key Responsibilities: - Understand requirements and design products/software. Develop solutions by studying information needs, system flows, data usage, and work processes. - Investigate problem areas following the software development life cycle (SDLC). Facilitate root cause analysis of system issues. - Identify ideas to improve system performance and availability. Analyze client requirements and convert them into feasible designs. - Collaborate with functional teams/systems analysts for detailed investigation. Conferring with project managers on software capabilities. - Perform coding and ensure optimal module development. Determine operational feasibility by evaluating analysis and proposed software. - Develop and automate processes for software validation by designing and executing test cases/scenarios. - Modify software to fix errors, adapt to new hardware, improve performance, or upgrade interfaces. - Ensure code is error-free, prepare reports on project specifications, and maintain clear documentation. - Coordinate with the team on daily project status, provide feedback on usability, and track results to quality risks. - Capture client requirements, take regular feedback for smooth delivery, and participate in continuous education/training. - Document solutions with flowcharts, layouts, diagrams, and clear code comments. Maintain high-quality customer interactions and timely responses.
Performance Parameters: - Continuous Integration, Deployment & Monitoring: 100% error-free onboarding & implementation, adherence to schedule/release plans. - Quality & CSAT: On-time delivery, troubleshooting, customer experience, completion of skill-upgradation certifications. - MIS & Reporting: 100% on-time MIS & report generation.
Mandatory Skill: Syniti Experience: 5-8 Years
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