Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Architectural Design: LSAs are the chief architects of the PEGA solution. They design the application's overall structure, including the class hierarchy, data model, security framework, and integration with other enterprise systems. They ensure the design is scalable, maintainable, and aligned with PEGA's best practices (guardrails). Technical Leadership & Mentoring: An LSA leads the development team, providing technical guidance, conducting code reviews, and mentoring junior and senior system architects. They foster a culture of technical excellence and ensure the team adheres to design standards and quality metrics. Solution Scoping and Strategy: They work closely with business stakeholders and Business Architects to translate business requirements into a robust technical design. They are responsible for defining the project's technical scope, estimating effort, and identifying.