ServiceNow Technical - Senior Consultant

Tech Mahindra

Pune Division, Maharashtra, India

Type: Full-Time Arrangement: On-Site
6 - 12 Yrs2000000 - 3500000(Annually)

Posted: 25 Sept 2026

Job Description

Enterprise Performance team works across finance, supply chain, and IT operations to support delivery of holistic performance improvement and digital transformation. As a Sr consultant, you'll be responsible for understanding requirements and translating them into technical artifacts. You'll also liaise with senior team members to communicate status and provide suggestions on technical solutions and change impact. Practitioners with a passion for helping clients solve complex Finance, Supply Chain, and IT challenges will be brought together. This enables professionals to interact and learn from colleagues who understand specific challenges in each domain. Practitioners can develop skills and grow careers while working across the Advice, Implement, and Operate spectrum. TSO Offering enables clients to achieve objectives of Digital transformation of enterprise services and IT transformation across enterprise functions through advice & implement services. USI team works through the lifecycle of these transformation programs.

Required Qualifications

  • 6+ years of ServiceNow implementation experience
  • UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules
  • Mid Server Configuration & Architecture
  • ACLs, Import Sets, Transform Maps, Update Sets
  • Proficient in Agile development and all phases of Application Development Lifecycle
  • Experience with Jira, Rally
  • Enterprise Asset Management (EAM), HAM, SAM, Service Portal, UI Builder, Agentic AI, Virtual Agent
  • Certified ServiceNow System Administrator (CSA)
  • Hands-on experience with ITSM
  • Hands-on experience with one additional ServiceNow skill (ITBM/ITOM/HRSD/ITAM/DevOps/ Integrations/ Service Portal/Custom applications)
  • Develop integrations leveraging point-to-point interfaces, Web Services (REST/SOAP), file based transfers
  • Configure ServiceNow solution to meet business requirements
  • Deploy solutions across sub-production and production environments

Preferred Qualifications

  • Provide training for tools functionality
  • Enterprise Asset Management (EAM), HAM, SAM, Service Portal, UI Builder, Agentic AI, Virtual Agent

Skills Required

ServiceNow PlatformUI Policies & ScriptsBusiness RulesMid Server ConfigurationACLsImport Sets & Transform MapsAgile DevelopmentJiraEnterprise Asset Management (EAM)HAMSAMService PortalUI BuilderAgentic AIVirtual AgentCertified System Administrator (CSA)ITSMITBM/ITOM/HRSD/ITAMREST/SOAP Integrations