ServiceNow Developer

ONLY candidates with specified skills and experience and willing to give face-to-face interview at TCS Hyderabad office are required to apply.

Experience: 4-12 years

- Configures and maintains Discovery Application
- Works closely with Configuration Manager in the population of CMDB
- Interfaces with Compute, Network, and Security teams to assure access and permissions
- Resolves discovery errors related to permissions and access
- Assures completion of scheduled discovery jobs
- Assists in the validation and testing of Discovery after upgrades
- Reviews the environment for changes and new requirements that may drive changes to the Discovery solution
- Assures downloads from the ServiceNow store occur monthly for CMDB Classes and Discovery patterns
- Adds new schedules, IP ranges, and credentials for new devices and environments
- Handles integrations with 3rd party discovery tools, such as Logic Monitor
- Provides timely resolution to systems problems
- Develops effective working relationships with other departments, groups, managers, and vendors
- Proactively seeks efficient and quality solutions
- Performs additional duties as assigned