IT Command Center Admin

TATA Consultancy Services Ltd

Bengaluru, Karnataka, India

Type: Full-Time Arrangement: On-Site
4 - 8 Yrs600000 - 1200000(Annually)

Posted: 2 Sept 2026

Job Description

Role: IT Command Center Admin
Experience: 4 to 8 years
Location: Bengaluru, Karnataka
Notice Period: Within 45 days

Key Responsibilities & Requirements:
- Strong leadership and interpersonal skills with the ability to drive governance and controls.
- Collaborate with cross-functional teams across the enterprise.
- Proficient in monitoring tools and alert management processes (e.g., SolarWinds, Datadog).
- Solid understanding of IT infrastructure, application environments, and technology stacks.
- Hands-on experience with certificate management (internal & external) and renewal processes.
- Strong analytical skills to identify data patterns, trends, and develop continuous improvement plans.
- Excellent communication, presentation, and negotiation abilities.
- Hands-on experience with ITSM tools like ServiceNow, including report and dashboard creation.

Required Qualifications

  • Monitoring Tools Expertise (SolarWinds, Datadog)
  • IT Infrastructure & Application Environment Knowledge
  • Certificate Management (Internal & External)
  • ITSM Tool Proficiency (ServiceNow)
  • Report & Dashboard Creation
  • Data Pattern Analysis

Preferred Qualifications

  • Cross-functional Collaboration
  • Governance & Controls Implementation
  • Leadership & Interpersonal Skills
  • Excellent Communication & Presentation Skills

Skills Required

SolarWindsDatadogServiceNowCertificate ManagementIT InfrastructureITSMMonitoring & AlertingData AnalysisGovernance & ControlsCross-functional CollaborationLeadershipCommunicationPresentationNegotiationReport GenerationDashboard Development