Configurator L3

Role Purpose:
Responsible for configuring and maintaining the software and technological aspects of projects for Wipro clients.

Key Responsibilities:
- Assist in application configuration based on client requirements.
- Collate configuration requirements from functions/BUs/SLs and secure business owner approval.
- Plan and execute configuration tasks within deadlines.
- Provide system configuration support aligned with evolving business needs.
- Assist in system analysis, design, development, and testing activities.
- Support the development, implementation, and testing of patch releases and system upgrades.
- Maintain configuration archives and ensure 100% compliance with configuration standards and procedures.
- Modify existing configuration processes per client requirements while maintaining accurate documentation and logs.
- Analyze and resolve configuration issues promptly.

MIS Management, Reporting & Backend Support:
- Prepare daily and monthly status reports on configuration parameters for clients and stakeholders.
- Document and report on configuration standards as per client needs.
- Resolve modification/change requests in minimum time.

Deliverables & Metrics:
- Continuous Integration & Deployment: 100% error-free onboarding & implementation, throughput %, adherence to schedule.
- Quality & CSAT: On-time delivery, query troubleshooting, customer experience, completion of assigned certifications for skill upgradation.

Mandatory Skills: Workday HCM Core.
Experience Required: 3-5 Years.