Transformation Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, supported by a collaborative community of colleagues around the world, and able to reimagine what’s possible. Join us and help leading organizations unlock the value of technology and build a more sustainable, inclusive world.

Your Profile:
Overall Experience needed: 14-16 years only
Application Maintenance & Service Delivery Management – Strong experience managing large AMS engagements and ITIL-based service operations.
AI, Automation & Digital Transformation – Expertise in GenAI, Automation, AIOps, ZeroOps, Agentic AI, and industrialization frameworks.
Continuous Improvement & Cost Optimization – Lean Six Sigma mindset with proven success in productivity improvement, cost reduction, and margin enhancement.
Financial & Business Acumen – Experience in contribution margin management, ROI tracking, business case development, and delivery economics.
Leadership & Stakeholder Management – Ability to influence CXOs, delivery leaders, and cross-functional teams in global, multi-technology environments.

Your Role:
Drive Delivery Transformation – Lead productivity improvement initiatives across AMS engagements using GenAI, Agentic AI, Automation, AIOps, ZeroOps, FMA, and Left Shift methodologies.
Improve Contribution Margin – Identify and execute cost optimization, efficiency, and continuous improvement initiatives to enhance profitability and delivery economics.
Lead Industrialization Adoption – Drive adoption of Industrialized Assets & Services, ensuring asset utilization, ROI realization, and change management across engagements.
Execute AI-Led Transformation Programs – Define, deploy, and govern AI-powered use cases and transformation programs to deliver measurable business outcomes.
Govern Service Excellence & Stakeholder Engagement – Partner with delivery leaders, account teams, and client stakeholders to ensure KPI/SLA adherence, operational excellence, and transformation success.

What You'll Love About Working Here:
Shape your career with personalized guidance and internal opportunities. Comprehensive wellness benefits including health checks, telemedicine, insurance, elder care, and flexible work options. Work on cutting-edge tech projects with industry leaders to solve societal and environmental challenges.