Analyst Functional Transformation - Salesforce Functional Validation

Position Summary:
As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high-quality work products within due timelines. You will consistently produce quality deliverables with minimal support, own your outputs, overcome timeline/quality gaps with coaching, and adapt to changing requirements with a positive learning attitude.

Team Focus:
Join the Sales & Service team, which focuses on delivering marketing and growth objectives aligned with clients’ brand values. The team implements and operates technology platforms to enable personalized content, commerce, and marketing user-centric experiences, transforming client operations into modern, data-driven organizations.

Key Responsibilities & Requirements:
- 2-3 years of hands-on experience with Salesforce implementations and testing.
- Strong knowledge of Profiles, roles, security, workflows, validation rules, custom objects, reports, and dashboards.
- Experience in documenting and analyzing processes, procedures, and policies.
- Proficiency in test management processes and contributing to QA activities in Agile sprints.
- Ability to define, understand, or conduct cross-browser and usability testing.
- Hands-on experience performing functional and non-functional testing of web applications.
- Exposure to automation or performance testing, or basic programming.
- Knowledge of Salesforce testing tools including Workbench, Postman/SOAP APIs for integration testing, and migration testing across various loads.
- Strong communication skills and team collaboration abilities.

Preferred Qualifications:
- Salesforce Administrator Certification (ADM201 or higher).
- Familiarity with developer/engineering tools and build installation.
- Knowledge of CI/CD tools (e.g., Jenkins) and Low Code/No Code automation tools (e.g., Copado Robotics Testing).
- Exposure to Accessibility and Migration Testing types.

Education: BE/B.Tech/M.C.A./M.Sc (CS) or equivalent.