Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve. Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies. Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.
Required Qualifications
Problem management
Network billing operations
1-3 years of experience
Skills Required
Problem managementNetwork billingCustomer supportProcess improvementCommunication skillsAttention to detailTime managementTeam collaborationIT infrastructureBilling systems