IT Support Analyst - Kinaxis

TATA Consultancy Services Ltd

Bengaluru, Karnataka, India

Type: Full-Time Arrangement: On-Site
5 - 7 Yrs800000 - 1500000(Annually)

Posted: 31 Jul 2026

Job Description

We are seeking an experienced Kinaxis Consultant with deep expertise in Kinaxis RapidResponse (RR) to join our supply chain transformation team. The ideal candidate will have strong domain knowledge in supply chain planning and hands-on experience in implementation, configuration, and optimization of Kinaxis solutions. Lead end-to-end Kinaxis RapidResponse implementations, enhancements, and support activities. Collaborate with business stakeholders to gather requirements and translate them into Kinaxis solutions and configurations. Design and implement Supply Chain Planning solutions including Demand Planning, Supply Planning, Inventory Optimization, and S&OP. Configure and customize Kinaxis data models, control sets, worksheets, dashboards, and reports. Develop and maintain data integrations between Kinaxis and external systems (ERP, APS, etc.). Perform data validation, testing (UAT), and deployment support. Troubleshoot performance issues and provide timely resolution. Provide functional and technical leadership to project teams. Mentor junior consultants and guide best practices for Kinaxis implementations. Ensure adherence to project timelines, quality standards, and client expectations.

Required Qualifications

  • Kinaxis RapidResponse expertise
  • ITIL certification
  • 5+ years of supply chain planning experience
  • SQL proficiency

Preferred Qualifications

  • Kinaxis RapidResponse Certification
  • Experience in Manufacturing, Retail, Pharma, or FMCG industries
  • Exposure to large-scale digital supply chain transformation programs
  • Strong communication and stakeholder management skills

Skills Required

Kinaxis RapidResponseITILSQLSupply Chain PlanningData IntegrationProblem-solvingAnalytical skillsConfigurationOptimizationImplementationStakeholder managementCommunicationMentoringTestingData validationTroubleshootingProject management